Refund policy
Return Policy
We offer a 30-day return policy, meaning you have 30 days from the date of delivery to request a return.
To be eligible, items must be:
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In the same condition you received them
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Unworn and unused, with tags
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In the original packaging
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Accompanied by a receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us at puremichapparel@gmail.com. Once your return is approved, we’ll provide a return shipping label and detailed instructions on how and where to send your item.
Please do not return items without first contacting us—unauthorized returns will not be accepted.
For any questions or concerns about your return, feel free to reach out to us at puremichapparel@gmail.com or text 248-660-0290.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at puremichapparel@gmail.com.